The average towing company will provide residential and commercial towing services. Some will operate 24/7 while others will operate on a set schedule.
Nashwan Habib, a refugee from Iraq, has learned how to turn his towing company into a successful business throughout San Diego, California.
Nashwan Habib, the CEO of Angelo's Towing & Recovery, has become a reputable company throughout southern California. The focus has always been on customer service as well as on offering a wide array of services.
Nash Habib's Commitment to Customer Service
Nash Habib has always believed in the importance of customer service. He knows that it is important to take care of customers so that they return, and so that they provide quality reviews.
One of the ways that Nash Habib has made sure that the towing company is successful is by providing 24/7 service. He wants to be able to serve customers immediately when they call with a roadside emergency.
With over 50 trucks and a satellite dispatching system, customers rarely have to wait long. Combine this with Nashwan Habib's commitment to team building and customer service training and it is the recipe for many positive reviews on the company's Yelp page.
Nashwan Habib's Belief in Taking Care of the Customer
Nashwan Habib quickly learned that many people don't want to have their cars towed. It means that they may still have to complete two or three steps to get their vehicles back on the road. Rather than making it harder for his customers, Nash Habib decided to offer more services.
Tire changes, fuel delivery, onsite car battery replacement, jump start services, and a variety of other services are offered by the towing company. Nashwan Habib believes that by helping on-site, it allows people to skip the step of going to a mechanic. It helps to get people back onto the roads and back to their lives.
Customers of all sizes can get the help they need, too. Nashwan Habib has slowly increased the size of the fleet to be able to provide RV towing, medium and heavy-duty towing, and even flatbed towing. Additionally, knowing the audience in Southern California, he has also begun to equip trucks with the equipment needed to offer off-road recovery services.
About Nash Habib
Nashwan Habib has learned what it means to live the American dream. He landed in the U.S. the day after turning 18. He was a refugee from Iraq. He left Iraq with his family at a young age and went to Greece. From Greece, it made it possible for him to move to the U.S. Although Nash Habib knew very little English, he worked hard upon entering the country. Today, he is not only the CEO of Angelo's Towing and Recovery, but he also works with professionals throughout the area.
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